E-PORTAL: Unified Navigation - New Window Link issues 'you are not authorized for this page' and 'this page is no longer available' (Doc ID 1569246.1)

Last updated on FEBRUARY 09, 2015

Applies to:

PeopleSoft Enterprise PRTL Interaction Hub - Version 9.1 and later
Information in this document applies to any platform.

Symptoms

Portal 9.1 FP1 PeopleTools 8.52.13

Case #1

Unified Navigation was implemented in Portal (Integration Hub) and remote content applications links are accessed through the new UNAV links
Administrator has disabled the “Allow Unregistered Content” in the web profile
When user access Unified Navigation links, everything is fine at first, and end-user can see the page from remote database and work normally after
However, when remote component has the New Window enabled trough the design of page, and user click on the New Window link, they get “You are not authorized for this page.” error

Case #2

When you navigate to a page on a content provider and click the New Window link, a new window appears with the site name and _n to represent a new state block on the web server to isolate component state.

But as soon as you use the last window to navigate to a new page, it resets the URL back without the _n, which ends up destroying one of the windows PIA states if continues to use both windows (the “page is no longer available” and “return to your most recent page" error). 
 

Steps:
---------

1) Signon to the PIA
2) Select A remote cref from menu
3) Select the "New Window" link

4) Navigate in PIA using the dropdown menu in both windows



Errors:
--------
#1 You are not authorized for this page

#2 This page is no longer available.

Cause

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