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Issue In Creating User Profile Using 'User Profiles Management' Process (Doc ID 1569374.1)

Last updated on JULY 10, 2020

Applies to:

PeopleSoft Enterprise CS Campus Community - Version 9 and later
Information in this document applies to any platform.


When attempting to run the USERPROFILE (User Profile Management) process with the PeopleTools - Security - Password Configuration - Password Controls set in the Requirements section to have the Minimum length of 8, Digits of 1, lower case of 1 and upper case of 1 the following error occurs.

The process runs with these errors for each user it is processing:

Your password does not contain 1 lower case alphabets. (48,427)

Error saving Component Interface. {USER_PROFILE} (91,37)
Application Engine program USERPROFILE ended normally

The issue can be reproduced at will with the following steps:
1.Go to Setup SACR - Security - Secure Student Administration - Setup - User Profiles Mass Creation
2. Select the role to use (PeopleSoft User)
3. On the first tab select the mass change definition. Click on the link for the mass change definition.
4. Clear and regenerate the SQL for the MC and save.
5. Hit the Populate Selection button to see the students selected. Verify that they don not have userIDs
6. Select the Algorithms for User ID of ID and for Password select Random Creation.
7. Go to Set Up SACR - Security - Secure Student Administration - Process - User Profiles Management
8. Select the rolename used in the setup (peopleSoft User) and check the Create User Profile box.
9. Run the process.
10. Check the log for the run and you will see the errors.
11. Return to the setup page and hit the populate selection to see that the userID have not been created.

The issue has the following business impact:
Due to this issue, users cannot control how the random creation of the passwords occur.




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