IDENTIFY STUDENT CHARGES Error (Doc ID 1570268.1)

Last updated on JULY 11, 2016

Applies to:

PeopleSoft Enterprise CS Student Financials - Version 9 and later
Information in this document applies to any platform.

Symptoms

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On CS 9, When two different users access the Identify Student Charges component and proceed to generate an invoice using the same Bill Request ID an error is received.

ERROR
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Data being added conflicts with existing data. (18, 2)

STEPS
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Navigation: Main Menu > Student Financials > Bill Customers > Student Bills > Identify Student Charges

  1. User A opens the page to update data
  2. User B opens the page to update data
  3. Both User A and User B save at the same time


BUSINESS IMPACT
-----------------------
Appropriate Bills are not produced

Cause

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