The MAXORD Hold Code Is Not Getting Applied to a Sales Order During Online Sales Order but Does Get Applied when Running the 'OM Background Credit Check' Process (OM_CREDIT) (Doc ID 1570817.1)

Last updated on AUGUST 04, 2016

Applies to:

PeopleSoft Enterprise SCM Order Management - Version 9.1 to 9.1 [Release 9]
Information in this document applies to any platform.

Symptoms

You configure your Order Management Business Unit to set Sales Orders on hold with the MAXORD Hold code during online Sales Order entry when Sales Orders exceed the maximum amount. However the online page fails to set the Hold code. Running the 'OM Background Credit Check' process (OM_CREDIT) (navigation: Order Management, Quotes and Orders, Process Orders, Apply/Release Credit Hold) successfully sets the MAXORD Hold code.

Cause

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