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Unable to Add to Forms or Modify the Approval Process Setup When Transactions Exist (Doc ID 1571906.1)

Last updated on DECEMBER 24, 2019

Applies to:

PeopleSoft Enterprise HCM Human Resources - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.


Issue 1. Unable to have multiple steps in Approval Process.

Replication Steps:

(1) Go to Enterprise Components > Forms > Design a Form

(2) Add a new value to create a form

(3) In Step 6 - Approval Process, Add two items, for example, 1. By Partial Pos Mgmt - Supvsor, 2. HR_VP

(4) Save

(5) Return to Search and go to Step 6 again, there's only one item there.

Issue 2. Unable to modify approval in Approval Process Setup.

Replicatation Steps:

(1) Go to Enterprise Components > Approvals > Approvals > Approval Process Step

(2) Find the Definition ID as above Form ID

(3) Add a new Effective Date, and setup approval steps the same as above, supervisor and HR_VP

(4) Go to the form and try it

(5) Preview Approval, then there's no approval at all there.



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