Required For Upgrade Patches

(Doc ID 1573256.1)

Last updated on JANUARY 30, 2017

Applies to:

PeopleSoft Enterprise CRM HelpDesk - Version 9.1 to 9.1 [Release 9]
Information in this document applies to any platform.

Symptoms

 

As per Doc ID 1471227.1 : PeopleSoft Enterprise CRM 8.9 to 9.1 (Revision 2) Upgrade Home Page (Doc ID 1471227.1)

Asked to follow the Required_for_Upgrade_Resolutions_CRM91Rev2.pdf

Required_for_Upgrade_Resolutions_CRM91Rev2.pdf has a Important note

Important! You must download and apply all PeopleSoft Enterprise Learning Management 9.1 ‘Required for Upgrade’ resolutions posted on and after June 19,2012, beginning with Update Id 883501/Report Id 14033542: CRM9.1: Upgrade files missing from CRM 9.1 R2 which also includes the UpgradePlanning files that pertain to the old release.

Following are question from the above note.

Question 1:

In CRM 9.1 upgrade guide why we are asking to apply Enterprise Learning Management 9.1 Patch.

Question 2:

If we try to download the Update Id 883501/Patch Id 14033542 considering typo mistake in above paragraph getting next issue is that patch ( Update Id 883501/Report Id 14033542) is got obsolete and cannot be download.

Cause

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