Employee Name Appears as N/A on Manager Dashboard Pending Approval Pagelet for Person Profile (Doc ID 1573455.1)

Last updated on JANUARY 05, 2015

Applies to:

PeopleSoft Enterprise HRMS eDevelopment - Version 9.1 to 9.1 [Release 9]
Information in this document applies to any platform.

Symptoms

On Manager Dashboard, Pending Approvals pagelet, the Person profile approval request does not display the employee's name.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Log in as an employee and navigate to Self Service> Learning and Development> My Current Profile
2. Add/Change and content item that requires Approval and submit the request.
3. Log in as a Manager. On the Manager Dashboard, Pending Approvals pagelet, the Person profile request is available but the name of the employee is displayed as N/A.



Cause

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