Performance Issue with Approver Lookup in Monitor Approvals Component (Doc ID 1574552.1)

Last updated on OCTOBER 09, 2015

Applies to:

PeopleSoft Enterprise HRMS Human Resources - Version 9.1 to 9.1 [Release 9]
Information in this document applies to any platform.

Symptoms

When clicking the Approver Lookup icon (magnifying glass) without entering a search criteria, the component hangs.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:

1. Go to: Main Menu > Enterprise Components > Approvals > Approvals > Monitor Approvals

2. Click the Lookup icon (magnifying glass) next to Approver

Cause

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