E-COB: Product Not Visible in License Management System After Re-installing or Upgrading NetExpress

(Doc ID 1576088.1)

Last updated on SEPTEMBER 24, 2013

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.53 and later
Information in this document applies to any platform.

Symptoms

After installing NetExpress, using navigation; Start --> Programs --> MicroFocus NetExpressX.X -> Configuration -> License Management System

The installed product will not be visible to select and generate the request key.

Cause

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