The Rejected Bidder Receives Both a Non-Award Email and an Award Notification Leading to Confusion

(Doc ID 1576519.1)

Last updated on SEPTEMBER 26, 2017

Applies to:

PeopleSoft Enterprise SCM Strategic Sourcing - Version 9.1 and later
Information in this document applies to any platform.

Symptoms

The Rejected Bidder receives both a Non-Award Email and an Award Notification leading to confusion.

Steps to reproduce the issue:

1) Setup Financials/Supply Chain>Business Unit related>sourcing>Business unit definition: award notification based upon ‘When fully awarded’ is selected.
2) Create event and invite bidder1 and bidder2, bidders enter bids, analyze bids.
3) Reject bidder1 and award to bidder2: Bidder1 will receive the reject bid email.
4) Post award: PO created: Bidder1 will receive the non award email and the awarded event email, Bidder2 will receive the event awarded email.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms