E-COB: Net Express License Management Window is Blank. No Products Listed and Cannot Generate Request Key to Obtain License

(Doc ID 1577098.1)

Last updated on AUGUST 29, 2013

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.52 and later
Information in this document applies to any platform.

Symptoms

Applies To:  Any Net Express compiler version on Windows platform

Sample Environment:
--------------
PeopleTools 8.52.x
Net Express 5.1 wp6 on a windows 2008 R2 standard 64bit machine

Issue and Current Behaviour:
-----------------------------------:
The site un-installed and re-installed the net express compiler and the buttons to generate license are grayed.
Also, no product is listed on the license management window.  

Expected Behaviour:
---------------------
Expectation is that after a successful install,  the product would be listed on the license management window and push button to request full license will be available.

Cause

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