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NSLDS Data Push Application Engine Process SFA_NSLDSUPD Halts Other Completing Processes That Update STDNT_AGGR_LIFE (Doc ID 1578559.1)

Last updated on SEPTEMBER 24, 2021

Applies to:

PeopleSoft Enterprise CS Financial Aid - Version 9 and later
Information in this document applies to any platform.

Symptoms

When running the NSLDS push process, users are prevented from running other processes that access the STDNT_AGGR_LIFE table. These would include award validation and posting, ,manual entry of aggregates, and possibly other processes. Attempting to perform one of these tasks not only hangs the process involved, but has a negative performance impact on the entire browser session.

Due to this issue, users have difficulty running the batch process at the preferred time while still performing other necessary work on-line.

The issue can be reproduced with the following steps:

  1. Navigate to Financial Aid > File Management > NSLDS > Update Aggregates with NSLDS > NSLDS Data Push and run the process.
  2. While the process is running, Validate and post an award (Financial Aid > Awards > Award Processing > Assign Awards to a Student > Student Aid Package), or perform manual entry on Update Incoming Aggregates page (Financial Aid > Awards > Aggregates > Update Incoming Aggregates > Aggregate Aid Data). Problem may not appear immediately. Repeat until it's observed that the process hangs and does not complete.

Cause

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In this Document
Symptoms
Cause
Solution
References


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