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E-PUM FAQ PeopleSoft Update Manager (PUM) and Working with Images (Doc ID 1579720.1)

Last updated on SEPTEMBER 20, 2023

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.53 and later
PeopleSoft Enterprise CS Campus Community - Version 9 to 9 [Release 9]
PeopleSoft Enterprise HCM Payroll for North America - Version 9.1 to 9.1 [Release 9]
Information in this document applies to any platform.


 To clarify frequently asked questions about PeopleSoft Update Manager (PUM) and Images.


What is an Image? 

PeopleSoft Update Images (PI) are fully functioning instances of the PeopleSoft environment made up of PeopleSoft deployment packages (DPKs). They can be deployed using Oracle VM VirtualBox to host the PeopleSoft (DPKS). Alternatively, you can install and configure PeopleSoft environments on Microsoft Windows or Linux hardware or virtualization platforms using the DPKs. The DPKs that are deployed using Oracle VM VirtualBox are referred to as "VirtualBox DPK," and those that are deployed directly onto Microsoft Windows and Linux operating systems are referred to as "Native OS DPK."

There are different types of Images: 

PeopleSoft PUM Image (PI): Used for patching and updating as in application maintenance.  With PUM-Enabled applications, PeopleSoft updates are delivered in a PI.  The images are released on a published schedule.  There is one image per database instance for 9.2 applications:   HCM, ELM, CRM, Fin/SCM, Campus Solutions, PeopleTools, and Interaction Hub. Example of our naming convention is:  PeopleSoft Image HCM 9.2.005 would be the 5th image delivered for the HCM 9.2 release. 

Upgrade Image (Upgrade Source Image):  An Upgrade Source can be used to upgrade from an older release of PeopleSoft applications to 9.2.  These images do not include required-for-upgrade updates or upgrade scripts.

For use in an upgrade, you may need to apply additional required-for-upgrade updates (from the PI) to the Upgrade Source Image.

Do not use the Upgrade Source Image for patching updates since it will not be as up to date as the PI.  A new Upgrade Source Image is delivered (posted on MOS) when it is certified by PeopleSoft and only when a new upgrade is made generally available. The Upgrade Source Image releases are less frequent than the PIs.

UPDATE: Beginning with the release of the HCM and FSCM PUM #6 images, the PUM images will be called UPDATE images, and will be combined with the DEMO image contents. Separate DEMO and PUM images are not available.   This is being done to simplify use of Images, so that only a single image needs to be downloaded and setup.  The UPDATE IMAGE will contain updates and fixes  through a specific date, plus Demo data. 

If you have questions on this topic, please visit the Lifecycle Management PSFT Community on MyOracle Support.  


Questions and Answers

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In this Document
Questions and Answers
 A new Image is released... 
 I see that the new Image is released.  What do I do with the previous Image?
 Is the new Image similar to a Delta (as in Maintenance Packs)?  Or is this a full Image?
 I am in the middle of an Upgrade, what do I do with the new Image? 
     --start over?  
     --already applied the required-for-upgrade items from the Image.   Are there more required-for-upgrade items in the new Image?
 I've run into a program error in my Upgrade.  Will there be a fix to this problem in the new Image?
 I am in the middle of applying maintenance to my Application.  What do I do with the new Image?
 How do I obtain an older Image?
 Is the new Image larger than the previous Image? 
 Singleton patches - PRPs
 I have applied PRPs to my previous Image.  Does the new Image contain this PRP?  How can I confirm this?
 Where do I learn more about PRPs and applying them?
 I would like a patch that is currently delivered in a PUM Image to be packaged for me, and made available as a PRP. 
 Are the Images unicode or non-unicode?
 Do the Images contain a Cobol license, as well?
 Do the Images contain MultiLanguage data? (If so...) how do I use the Images to obtain ML patches?
 How do I know the Image has successfully downloaded?
 Error Messages
 Error message:  No target database found in source database.  This has occurred because your have not uploaded any target databases via Change Assistant.
 Error message:  "This kernel requires an x86-64 CPU, but only detected an i686 CPU.  Unable to boot."
 Can Oracle Virtual Box be deployed on VMWare?
 Can we host Images for three separate applications on one virtual box?
 Moving to a new server - what are the recommended procedures to move the Image? 
 Can images be deployed on OVM instead of VirtualBox? 
 Does my Target have to be on the same minor Tools patch as the Image? 
 Problem when restarting an Image
 Using Images in an Upgrade
 Determining if you can use an Upgrade Source Image in your Upgrade
 Use of both Source Images and Update Images (PI) in an Upgrade
 Upgrades to Application Release plus Image N
 PUM  Images and non-Oracle database platforms
 How does stamping work when applying patches from a PUM Image? How does the stamping of table PS_MAINTENANCE_LOG work?
 How to determine what PeopleSoft Image our environment is on?
 Can one PUM Image be used to patch more than one environment?
 Using Images built on a different PeopleTools release than the target environment's 
 The Upgrade Source Image and the PeopleTools Patch
 The PUM PI Image, and the PeopleTools Patch
 What are the guidelines for creating an Image password?
 Deployment Packages (DPKs)
 MISC Installation items 
 Learn more

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