E-WF: Some Email Fail to Send When Bulk Email Application Engine Program Runs, Error; Could not connect to SMTP host: localhost, port: 0;

(Doc ID 1581243.1)

Last updated on FEBRUARY 08, 2018

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.52 and later
PeopleSoft Enterprise CS Campus Community - Version 9 and later
PeopleSoft Enterprise ELM Enterprise Learning Management - Version 9.1 and later
Information in this document applies to any platform.
This issue can occur with any bulk email program in addition to SCC_COMMGEN such as; LM_NOTIFY, EX_EMPNOTIFY

Symptoms

On : PT 8.5x Running any  Application Engine (AE) Bulk Emailing process, in this case CS 9.0  SCC_COMMGEN.


The SCC_COMMGEN Application Engine Program runs and finishes successfully, even though not all email are delivered, and error is seen in AESRV log.
 

 ERROR
 -----------------------


 The issue can be reproduced at will with the following steps:
 1. Navigate to Campus Community > Communications > Communication Generation.
 2. Run process (AE SCC_COMMGEN) when anticipating a large volume of emails to be sent.
 3. Observe the AE goes Success.
 4. Note error in AESRV.log file.

Changes

 

Cause

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