eProcurement Requisition Issue With View Printable Version Functionality and Onetime Address (Doc ID 1583002.1)

Last updated on AUGUST 11, 2016

Applies to:

PeopleSoft Enterprise SCM eProcurement - Version 9.1 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

There are problems with the way the address lines are printed on the view printable version document in eProcurement. No address printed when catalog items added to requisition. Data conflicts error when editing req and adding one time address.

 

Error

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Data Being Added Conflicts with Existing Data (18,2). When adding a new item to the database, the system found a conflicting item already exists.

Steps to Replicate

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Issue 1)-

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1)-Ensure Location is set up at eProcurement- Administer procurement- Maintain Codes-Location

2)-Create a Requisition-Add a Special Request Item-Save and Submit

3)-Click on View Printable Version

4)-The address Field is correctly Displayed

5)-Edit the Requisition

6)-Add a Second Line -This time add a Catalog Item

7)-Save and Submit the Requisition

8)-Click on View Printable Version

9)-The address no longer prints completely.  Only the Country prints on both lines.  This is not correct.

To be contd...

Issue 2)-

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10)-Click on  onetime ship address to line one. Its Blank.

11)-Click on load default shipping address

12)-Save and Submit

13)-User Gets error data conflicts.  Requisition cannot be saved at this point.

14)-The user should be able to add a onetime address without getting an error. 

 

Issue 3)-

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1)-Create a new Requisition

2)-Add a Special Request Item- Save and Submit the Requisition

3)-View Printable Version

4)-Address Prints Successfully

5)-Edit the req and click on onetime address

6)-Onetime Address is already populated. No onetime address has been entered why is it populated?

7)-Make a change to Onetime Address. And click OK.

8)-Save and submit.  No error this time. Click on view printable version

9)-The onetime address prints.

10)-Edit the req-Edit the onetime address.

11)-Add text to Address line 2 to make it longer.

12)-Save and submit.

13)-View Printable version.

14)-The address prints and the long text from address line 2 spills over to the 3rd printed line.

15)-Edit the req again

16)-Add long text to address line 3.

17)-Save and submit the req and view the printable version.

18)-4 lines print on the view printable version, however, Add line 1 and Add line two are concatenated on line 1 of the printed doc and then spillover to line 2 of the printed doc.  Line 2 is then left with space available.  Line 3 of the printed doc is concatenated with line 4 and then truncated and the country / zip are not visible.  This should be corrected so that the long text fields truncate rather than the critical info such as zip and country code.


 

 

Cause

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