"Error generating report output: (235,2309) PSXP_RPTDEFNMANAGER.ReportDefn.OnExecute Name:ProcessReport" when Running the 'Material Readiness' Report (SF_MATRDY) and Special Characters Are Used (Doc ID 1583727.1)

Last updated on AUGUST 04, 2016

Applies to:

PeopleSoft Enterprise SCM Manufacturing - Version 9.1 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

The below error is issued when running the 'Material Readiness' report (SF_MATRDY) (navigation: Production Control, Process Production, Release Production, Material Readiness Report) with the 'Summarized Component Report' check box selected and special characters are used. In this case, the special characters are used in the name of a user who is defined as the Primary Buyer of Buy Components.

Error generating report output: (235,2309) PSXP_RPTDEFNMANAGER.ReportDefn.OnExecute Name:ProcessReport


When opening the generated XML using Internet Explorer, the below error can be seen:

The XML page cannot be displayed
Cannot view XML input using XSL style sheet. Please correct the error and then click the Refresh button, or try again later.
An invalid character was found in text content.

  

Steps to reproduce the issue:

  1. Add special characters (such as é) in the Description field of a user at the User Profile level (navigation: PeopleTools, Security, User Profiles, User Profiles - Tab: ID).
  2. Change the Primary Buyer of a Buy Item X in US008 (navigation: Items, Define Items and Attributes, Purchasing Attributes).
  3. Create a Production Order in a Released Status for an Item with a BOM which includes the Buy Item X.
  4. Run the SF_MATRDY report for your Production ID with the 'Summarized Component Report' check box selected and sort it by Component. See Knowledge <Document 1565847.1> if you are getting the error "User XXX does not have permission to access report definition SF_MATRDY. (235,2022)".

Cause

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