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Workflow is Re-triggering when Dispatching if there is a Cancelled Schedule Line (Doc ID 1583833.1)

Last updated on NOVEMBER 23, 2019

Applies to:

PeopleSoft Enterprise SCM Purchasing - Version 9.1 and later
Information in this document applies to any platform.

Symptoms

We are having an issue that the workflow is retriggering when dispatching if there is a cancelled schedule line. After the Purchase Order is Dispatched, when a schedule is canceled, the PO is saved in a Pending status.  But after Dispatching the Change Order, the Line status remains Pending.  



Steps to recreate the issue:
1) Ensure that Workflow is Enabled and Resubmit Workflow for Qty or Price change is checked at PO Change Option
 
2) Create and Approve a PO with 2 lines.  PO Line 1 has 2 Schedules.
 
3) View Approvals-Approve by Approvers

4) Dispatch the PO
 
5) Navigate to Add/Update PO again and cancel Schedule 1 for PO Line 1.  Save the Change Order.
 
6) PO Status = Pending
 
7) View Approvals-Approve by Approvers

8) Log in back as Buyer-Look for Existing PO- Dispatch the PO
 
9) PO Line 1, Line Status shows as Pending.  The Status for PO Line 1 should be Approved.

10) Lets check the Approvals-It shows that Approval is triggered which re-confirms the same issue.
 
11) Even the worklist got created –Which reaffirms that Workflow is getting triggered on Dispatch of PO




Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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