E-WL: Intermittent Issues after Configuring Coherence*Web in PeopleSoft Environment: Users may receive "Page is no longer available" Messages and/or Users are Sometimes Kicked Back to Search Page (Doc ID 1585569.1)

Last updated on JANUARY 16, 2015

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.52 and later
Information in this document applies to any platform.

Symptoms

After configuring Coherence*Web in a PeopleSoft environment, the following issues may occur intermittently:

1. User receives the following message while navigating within the PeopleSoft application:


2. User is kicked back to search page (with no error issued). This issue is more likely to occur when using functionality that opens a new browser window.


When the above issues occurs, there is typically a "no states available on a post request" message logged to the web server PIA_servlet log.

Also, the above issues are more likely to occur on certain browsers/versions such as IE9.


Cause

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