EAP: Unable to Print XML Publisher Checks, Pay Cycle Process Button Does Nothing (Doc ID 1585890.1)

Last updated on MARCH 09, 2017

Applies to:

PeopleSoft Enterprise FIN Payables - Version 9.1 and later
Information in this document applies to any platform.

Goal

Although 'Enable Inline Crystal Reports' is turned off on the Installation Options/Overall page (Set Up Financials/Supply Chain-->Install-->Installation Options-->Overall), when submitting an Express check and choosing XML Publisher, the system thinks it should produce a Crystal report file.

STEPS
1) Add a new Payment Selection Criteria
2) On Preferences page, Step Group is a custom step group
3) Run the pay cycle
4) When clicking on Process for Print Checks, nothing happens

Note:  When running the pay cycle in demo, the pay cycle runs fine and clicking on Process for Print Checks, prints the XMLP checks.
 

Solution

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