EAP: AP_FG_PROC Incorrectly Including Zero Dollar Payment in ACH Output File

(Doc ID 1587603.1)

Last updated on SEPTEMBER 15, 2016

Applies to:

PeopleSoft Enterprise FIN Payables - Version 9.1 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

Zero Dollar payment is incorrectly included in the ACH Output File.  The bank rejects the file.

STEPS
1) Added 3 vouchers:
-1st voucher for 1000
-2nd voucher for -1000
-3rd voucher for 300 a different ach vendor
2) Ran the pay cycle and the 3 vouchers are selected.
3) Pay cycle completed.
4) Navigated to Financial Gateway > Process Payments > Payment Dispatch and searched for the payments in the pay cycle.
5) 2 rows show in the payment grid - the first row is for $300 and the 2nd row is for $0.00
6) Dispatched settlements.
7) The file was created with both payments.  Zero dollar payments should NOT be included.  The bank rejected the file.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms