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MASTER NOTE: SES Search Does Not Find any Results and Shows Message "No results were returned. Refine your search by entering a different keyword." (Doc ID 1592353.1)

Last updated on MARCH 12, 2021

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.53 and later
Information in this document applies to any platform.

Purpose

 When running a search from "Global Search Bar" or the "Search Test Page", no results are returned, and the following message displays:

 There are many reasons that search results may not be returned.  This document contains a list of steps that will help you identify and fix the issue that is causing no search results to be returned.

Troubleshooting Steps

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In this Document
Purpose
Troubleshooting Steps
References


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