EAP / ECM: Remittance Advice Email and Report are always generated in the English Language

(Doc ID 1594325.1)

Last updated on MARCH 02, 2018

Applies to:

PeopleSoft Enterprise FIN Cash Management - Version 9.1 to 9.2 [Release 9]
PeopleSoft Enterprise FIN Payables - Version 9.1 to 9.2 [Release 9]
Information in this document applies to any platform.


System is not generating the Remittance Advice Email and Report in the Vendor Preferred Language. The Email and Report are always being generated in the English language.

1) Set Vendor Preferred Language as Canadian French
2) Enable FG Remittance Advice for the Vendor
3) External Account is setup with Settle By = Financial Gateway
4) Create a Voucher for the Vendor
5) Run Pay Cycle to generate the Payment for the Voucher
6) Dispatch Payment using Financial Gateway
7) Check the Remittance Email and Advice received by the Vendor -- Both are in English instead of Canadian French


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