Bundle 31 Error Running SCC_ESYNCALL or Entity Property Sync (Doc ID 1594840.1)

Last updated on JANUARY 30, 2017

Applies to:

PeopleSoft Enterprise CS Campus Community - Version 9 to 9 [Release 9]
Information in this document applies to any platform.

Symptoms

When attempting to apply bundle 31* and run the Entity Property Sync (SCC_ESYNCALL), the following error occurs.

ERROR
-----------------------
PeopleCode compile error (Package SCC_PORTAL:Accessors:PortalURLsReq not found. (2,90)) for program SCC_PORTAL.Accessors.PortalURLs.OnExecute. (2,405)
Message Set Number: 2
Message Number: 405
Message Reason: PeopleCode compile error (Package SCC_PORTAL:Accessors:PortalURLsReq not found. (2,90)) for program SCC_PORTAL.Accessors.PortalURLs.OnExecute. (2,405)

SCC_ENTITY_20130523181816:SQL.Fetch: object isn't open on a select. (2,288) SCC_COMMON.ENTITY.PROPERTY.PropertySyncManager.OnExecute Name:runFullSync PCPC:1411 Statement:21

Called from:SCC_ESYNC_AE.MAIN.GBL.default.1900-01-01.Step01.OnExecute Statement:3
Message Set Number: 14098
Message Number: 415

Message Reason: New Property Added: %1 (14098,415)
Application Engine program SCC_ESYNCALL ended normally


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Apply bundle 31
2. Run the SCC_ESYNCALL or navigate to Set Up SACR > System Administration > Entity > Entity Property Sync and click on the Sync All Entity Properties button.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot complete the application of bundle 31.

[*NOTE:  Not reported by customers using PT 8.53.]



Cause

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