When Compare Person and Non-person Profiles, the Match Result Scores are all 0%

(Doc ID 1595016.1)

Last updated on FEBRUARY 15, 2018

Applies to:

PeopleSoft Enterprise HCM Human Resources - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.


Issue 1: COMPARE Role to Person Profile  and Vise Versa

When employee 1 and employee 2 are compared with a particular role, results shows wrong % match. Also compare profiles showing inconsistent result when the employees are swapped.

What ever may be the order of employees the result should be consistent and correct % .


The issue can be reproduced at will with the following steps:
1. Workforce Development > Profile Management > Profiles > Compare Profiles
2. Select a role as a source profile and person as a target profile.
3. Select the role and two employees whose profiles are to be compared with the role.
4. The second employee always shows 0%.
5. Again compare by swapping the employee , the second employee would show 0% only.

Issue 2:COMPARE Job to Person Profile and Vise Versa.

When a newly created Job profile is compared with a person profile or vise versa, the match is 0%.

Compare profile ,if returns a match should display a match %.


The issue can be reproduced at will with the following steps:
Steps :1 Navigate to "Workforce Development >  Profile Management >   Profiles  >  Non Person profile - Created a job Profile
Step 2: Navigate to "Workforce Development >  Profile Management >   Profiles  >  Person profile -Added new competencies to Person profile
Step 3: Workforce Development >  Profile Management >   Profiles  >   Compare Profiles-  compare both the profiles , through Person profile shows having  the same competencies , the match % is 0.


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