EAR9.0+: Transfer Worksheets Creating Incomplete Accounting Entries for Transfer Item To Customer (TR-02) (Doc ID 1595027.1)

Last updated on MARCH 09, 2017

Applies to:

PeopleSoft Enterprise FIN Receivables - Version 9 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

On : 9.1 version, Transfer Worksheet

ACTUAL BEHAVIOR
---------------
Transfer worksheets creating incomplete accounting entries for Transfer Item To Customer.
The accounting entries for Transfer Item From Customer (TR-01) are Complete. The AR, VAT and Offset line are generated and entries are balanced.
The accounting entries for Transfer Item To Customer (TR-02) are Incomplete. Only AR line is generated. The VAT and Offset line is missing.

EXPECTED BEHAVIOR
-----------------------
Transfer worksheet accounting entries should be complete and balanced.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:

  1. Create a Transfer worksheet and build it.
  2. Transfer item to another business unit and other customer.
  3. Run ARUPDATE


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot transfer item to other business unit and customer.

Cause

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