Many Pages show Blank Hyperlinks with Tangerine or Orange squares. (Doc ID 1595983.1)

Last updated on JUNE 02, 2017

Applies to:

PeopleSoft Enterprise CRM HelpDesk - Version 9 to 9.1 [Release 9]
Information in this document applies to any platform.

Symptoms

HelpDesk pages show blank hyperlinks with tangerine/orange squares. When click on this hyperlink, nothing happens, but the page scrolls up few clicks.

Steps to Reproduce
1. Logon to CRM 9 on Tools 8.53 as VP1
2. Navigate to Helpdesk > Add Case
3. Look at the top right side of the page, the tangerine/orange square is shown

Cause

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