E-PIA: The Processing Icon keeps on Spining Indefinitely Area Over Sign Out Hyperlink on Report Manager page (Doc ID 1596204.1)

Last updated on DECEMBER 01, 2016

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.53 and later
Information in this document applies to any platform.

Symptoms

On PeopleTools 8.53 , the processing icon appears over the sign out hyperlink on the report manager page when clicking on a report hyperlink as well as on other pages, even though no processing is taking place on the page .

It will stay in the branding area until the user logs out and signs back in again.
 

REPLICATION STEPS
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The issue can be reproduced with the following steps:
1. In PIA web site , go to Procurement Contract page
2. Search for existing contracts
3. Click on hyperlink in the search list area
 

Cause

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