E-PORTAL: Portal Features Unified Navigation / Related Content / Related Actions Failing When SiteName Has String "cmd" (Doc ID 1596427.1)

Last updated on OCTOBER 26, 2015

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.53 and later
Information in this document applies to any platform.

Symptoms

Problem is specific to PeopleTools 8.53.  If the SiteName has string "cmd", then Portal features such as Unified Navigation / Related Content / Related Actions / etc. can fail.

Symptoms may include some or all of:
- hung threads causing high CPU usage
- stuck processing circle animation for various Portal features such as Unified Navigation, Related Content, Related Actions, SES search, etc.
- users eventually get kicked out of application

Cause

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