EAP: Email Payment Advice (AP_EMAIL_ADV) is sending e-mails only when Prenotification is Confirmed (Doc ID 1599039.1)

Last updated on AUGUST 22, 2017

Applies to:

PeopleSoft Enterprise FIN Payables - Version 9.2 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

After applying Release 9.1 PI#2, Email Payment Advice (AP_EMAIL_ADV) is sending e-mails only when the Prenotification Required box is checked and Status is Confirmed in the Vendor Electronic File Options when Enable Email Payment Advice is checked for the Payment Method = System Check.

Email Payment Advice should send e-mails even if the Prenotification Required box is not checked.

STEPS
1.  Display Supplier ID = USA0000010
2.  In the Vendor > Locations > Payables Options page, under Electronic File Options, do not check Prenotification Required
3. Under Payment Notifications, setup is as follows:

'Enable Email Payment Advcice' box is checked
Email ID is populated
Under Payment Method Selection, Payment Method = System Check

4.  Create a Voucher for Supplier ID USA0000010 for Payment Method = CHK
5.  Create a Pay Cycle to pay the Voucher
6.  On the Payment Selection Criteria > Preferences tab, 'Email Payment Advice' box is checked
7.  On the Payment Selection Criteria > Bank/Method tab, Payment Method = System Check
8.  Process the Pay Cycle
9.  Process Email Payment Advice
10.  Check the Process Monitor
11.  Message Log for Email Payment Advice displays the following:

End Email Payment Advice. 0 email(s) send, 0 error(s).

Cause

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