EBI 9.1+ No Approval Process Definition Found for Id Credit Invoice: Approval(18081,1022) When a New Approval Process is Created (Doc ID 1600637.1)

Last updated on MARCH 09, 2017

Applies to:

PeopleSoft Enterprise SCM Billing - Version 9.1 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

ENVIRONMENT
-------------------------
9.1

Statement of Issue
-----------------------------------
EBI 9.1 No Approval Process Definition Found for Id Credit Invoice: Approval(18081,1022) When a New Approval Process is Created

What is Working
------------------------------
Error does not show up when there is only 1 Approval process defined

Business Impact
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Unable to use approval for credit invoice and use new approval process

Error Message
-----------
No Approval Process Definition Found for Id Credit Invoice: Approval(18081,1022)

Steps to Replicate
----------------------------
1.Copy an existing delivered Credit Approval process
2.Update the effective date.
3.Turn on Approval for Credit invoice.

Cause

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