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EAP: Unable to close Vouchers in Pending Approval Status (Doc ID 1601054.1)

Last updated on SEPTEMBER 15, 2016

Applies to:

PeopleSoft Enterprise FIN Payables - Version 9.1 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

Unable to close a Voucher that is in Pending Approval.

After Release 9.1 Bundle 24, in order to close a Voucher, the system requires the Voucher to be in a Approved or Denied status.  Setup is to 'Post Unapproved Vouchers'.  So, Voucher is created, submited for Approval, then Voucher Posted.  Then, it is realized it was a mistake and now wants to close the Voucher.

STEPS
1.  Payables Definition is setup to "Post Unapproved Vouchers"
2.  Payables Options > Vouchering Options 1 page for Voucher Approval = Approval Framework
3.  Create a Voucher
4.  Submit it for Approval
5.  Run Voucher Posting to post the voucher before it is apporved (Approval Status = Pending)
6.  Realize made a mistake and want to close the Voucher
7.  Voucher Close page will not display the Voucher so unable to close the Voucher

Cause

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In this Document
Symptoms
Cause
Solution
References


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