Receipts do not Show Attachments from Purchase Order (PO) (Doc ID 1601104.1)

Last updated on JULY 17, 2017

Applies to:

PeopleSoft Enterprise SCM Purchasing - Version 9.1 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

Receipts do not show attachments from the purchase order with duplicate comments.
1. When a comment/attachment is checked on the PO with "Show at Receipt", the comment will show, but the attachment does not.
2. A duplicate of the comment is shown in Source Information Tab with a "Ship To". Added a ship to comment and it created a separate entry.



The issue can be reproduced at will with the following steps:
1 - Create a PO
2 - Add at Header level – Comment/Attachment – Check Show at Receipt
3 - Add at Line Level - Comment/Attachment – Check Show at Receipt
4 - Save PO and validate KK
5 - Dispatch PO
6 - Verify Header and Line Comments
7 - Create a receipt for PO created above
8 - Click on Source Information Tab - Comments Bubble shows comments – Click on Bubble
9 - Comments show 4 entries - Line and Ship To – No Attachments
10 - Return and click Save.
11 - Go back in after save to see if Attachments show. - No Attachments
12 - Go back to Purchase order and add a Ship to Comment at the header level
13 - Attached file at PO shipto comment and show at Receipt checked
14 - Save PO
15 - Open the receipt created above
16 - Open line comments.  Ship to Creates a separate entry – so why do the other two Ship To Boxes show?



Cause

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