E-PRCS: "Server Agent <name> must be defined in the Server Definition table" (Doc ID 1601436.1)

Last updated on AUGUST 01, 2017

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.51 and later
Information in this document applies to any platform.

Symptoms

Process instances will occasionally get stuck in "Queued" state when a Master Scheduler is Active.

The Master Scheduler log will show the following messages:

Error messages
---------------------
PSMSTPRC.3616 (0) [11/07/13 23:48:07 PSAPPS@S2K8-PSHCMREP01](4) Prcs Inst: 275104, Name: PSQUERY, Type: Application Engine, Job: 0
PSMSTPRC.3616 (0) [11/07/13 23:48:07 PSAPPS@S2K8-PSHCMREP01](1) =================================Error===============================
PSMSTPRC.3616 (0) [11/07/13 23:48:07 PSAPPS@S2K8-PSHCMREP01](1) Server Agent PSNTP must be defined in the Server Definition table


Cause

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