EEX 9.2: Getting Peoplecode Error (2,684) at TE_CANCEL_TAUTH.GBL.EX_ICLIENT_WRK.CANCEL_PB.FieldChange When Cancelling Travel Authorization if Commitment Control Is Enabled
(Doc ID 1602370.1)
Last updated on NOVEMBER 23, 2023
Applies to:
PeopleSoft Enterprise FIN Expenses - Version 9.2 to 9.2 [Release 9]Information in this document applies to any platform.
Symptoms
An Error Message is being faced by the Users whenever an unused, budget checked, and approved Travel Authorization is being manually cancelled.
REPLICATION STEPS:
1.- Log into the FSCM 9.2 Online Application as a System Administrator
2.- Navigate to: Set Up Financials/Supply Chain > Install > Installation Options > Commitment Control
3.- Ensure the 'Online Mode' check-box is selected
4.- Log into the FSCM 9.2 Online Application as an Expenses Employee
5.- Create and submit for approval a new Travel Authorization
6.- Log into the FSCM 9.2 Online Application as an Expenses Approver
7.- Proceed to budget check, and approve the Travel Authorization
8.- Log into the FSCM 9.2 Online Application as an Expenses Employee
9.- Navigate to: Employee Self-Service > Travel and Expenses Center > Travel Authorization > Cancel
10.- Proceed to select, and cancel the recently approved Travel Authorization
11.- PROBLEM: The system throws an Error Message
ERROR MESSAGE:
TE_CANCEL_TAUTH.GBL.EX_ICLIENT_WRK.CANCEL_PB.FieldChange PCPC:855 Statement:9
The DoSave (or DoSaveNow) function and the CallAppEngine function cannot both be used in the same PeopleCode event. "
Users are getting confused, as such Error Message leads to indicate as something went wrong with the cancelled Travel Authorization.
The system should not throw such Error Message.
Changes
Cause
To view full details, sign in with your My Oracle Support account. |
|
Don't have a My Oracle Support account? Click to get started! |
In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |