ETL 9.2: AWE Approval Error "First Operand Of . Is NULL" For Reported Time Approval (Doc ID 1602665.1)

Last updated on MARCH 09, 2017

Applies to:

PeopleSoft Enterprise HRMS Time and Labor - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

On : 9.2 version, Approvals

When attempting to setup AWE approval for reported time, they are getting error.

ERROR
-----------------------
First operand of . is NULL, so cannot access member path. (180,236) HCSC_USERLIST_UTILS.GetApproversBase.OnExecute Name:GetUsers PCPC:546 Statement:36
Called from:HCSC_USERLIST_UTILS.HCSC_USERLISTS.GetApproversByPosnDeptMgr.OnExecute Name:GetUsers Statement:12
Called from:EOAW_CORE.NotificationEventHandler.OnExecute Name:ProcessNotifications Statement:1519
Called from:EOAW_CORE.ENGINE.AppInst.OnExecute Name:ApproveByThread Statement:548
Called from:EOAW_CORE.ENGINE.AppInst.OnExecute Name:Appro

The first operand of the dot operator is the NULL value, indicating the lack of any object value. As a consequence, the given method or property cannot be used.

The issue can be reproduced at will with the following steps:
1. Setup approval definition for reported time approval to use 'ByPosnDeptMgr definition.
2. Report time
3. Manager navigates to his Manager Dashboard for Pending Approvals
4. Select the employee to approve the time and receive error

The issue has the following business impact:
Cannot continue their implementation of 9.2 until they determine what is causing the error

Cause

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