EGL9.1+: No Data Is Moved From FSCM To HCM When Running The Full Data Publish (EOP_PUBLISHT) Process For Service Operation OPER_UNIT_CF_FULLSYNC When Handler Is Not Active. (Doc ID 1607187.1)

Last updated on SEPTEMBER 14, 2016

Applies to:

PeopleSoft Enterprise FIN General Ledger - Version 9.1 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

On : 9.1 version, Integration to HCM

ACTUAL BEHAVIOR
---------------
No data is moved from FSCM to HCM when running the Full Data Publish (EOP_PUBLISHT) process for Service Operation OPER_UNIT_CF_FULLSYNC.
The process is running to success and in Integration Broker the XML contains data and runs to success.
However table PS_OPER_UNIT_TBL is not updated in HCM.

EXPECTED BEHAVIOR
-----------------------
Data should be moved from FSCM to HCM when running the Full Data Publish (EOP_PUBLISHT) process for OPER_UNIT_CF_FULLSYNC.
PS_OPER_UNIT_TBL should be updated in HCM.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:

  1. Sign in to FSCM.
  2. Navigate to Enterprise Components > Integration Definitions > Initiate Processes > Full Data Publish and make sure Service Operation = OPER_UNIT_CF_FULLSYNC.
  3. Run EOP_PUBLISHT.
  4. Sign in to HCM.
  5. Data is not moved from FSCM to HCM. Table PS_OPER_UNIT_TBL is not updated in HCM.


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot synchronize FSCM to HCM.

Cause

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