EGL9.1+: No Data Is Moved From FSCM To HCM When Running The Full Data Publish (EOP_PUBLISHT) Process For Service Operation OPER_UNIT_CF_FULLSYNC When Handler Is Not Active. (Doc ID 1607187.1)

Last updated on DECEMBER 03, 2019

Applies to:

Symptoms

On : 9.1 version, Integration to HCM

ACTUAL BEHAVIOR
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No data is moved from FSCM to HCM when running the Full Data Publish (EOP_PUBLISHT) process for Service Operation OPER_UNIT_CF_FULLSYNC.
The process is running to success and in Integration Broker the XML contains data and runs to success.
However table PS_OPER_UNIT_TBL is not updated in HCM.

EXPECTED BEHAVIOR
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Data should be moved from FSCM to HCM when running the Full Data Publish (EOP_PUBLISHT) process for OPER_UNIT_CF_FULLSYNC.
PS_OPER_UNIT_TBL should be updated in HCM.

STEPS
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The issue can be reproduced at will with the following steps:

1. Sign in to FSCM.
2. Navigate to Enterprise Components > Integration Definitions > Initiate Processes > Full Data Publish and make sure Service Operation = OPER_UNIT_CF_FULLSYNC.
3. Run EOP_PUBLISHT.
4. Sign in to HCM.
5. Data is not moved from FSCM to HCM. Table PS_OPER_UNIT_TBL is not updated in HCM.

BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users cannot synchronize FSCM to HCM.

Changes

Cause

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