'Subscript out of range' Error When Running a Planner Report for a Student (Doc ID 1607598.1)

Last updated on OCTOBER 10, 2016

Applies to:

PeopleSoft Enterprise CS Academic Advisement - Version 9 and later
Information in this document applies to any platform.

Symptoms

On : 9 version, Academic Advisement Report

When attempting to process batch academic advisement reports, the generate process returns the following error:

ERROR
-----------------------
Object Code error : file 'C:\PSHome_csdev\CBLBINA\SRPCAXR2.gnt'
error code: 153, pc=0, call=1, seg=0
153 Subscript out of range (in E:\temp\SRPCAXR2.cbl, line 5854)

OR

Object Code error : file '/tmcp7j/product/pstools/pt853/cblbin/SRPCARQM.gnt'
error code: 153, pc=0, call=1, seg=0
153 Subscript out of range (in SRPCARQM.cbl, line 3085)

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Navigate to Academic Advisement > Advisement Processes > Generate Report Requests.
2. Process a request.
3. View log file for error.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot update advisement reports.

Cause

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