When deleting a person's job data row from HCM, the person becomes unsearchable in Search Worker page in CRM
(Doc ID 1607722.1)
Last updated on FEBRUARY 03, 2019
Applies to:PeopleSoft Enterprise CRM HelpDesk - Version 9 to 9.2 [Release 9]
PeopleSoft Enterprise CRM HelpDesk for HR - Version 9 to 9.2 [Release 9]
Information in this document applies to any platform.
When deleting a person's job data row from HCM, the person becomes unsearchable in Search Worker page.
STEPS TO REPRODUCE:
1. Create a Person in HRMS
Added a home address
Go to Organization Relationships tab, select Contingent Worker, Save
2. Add Contingent worker role
Workforce Administration > Personal Information > Organizational Relationships > New Contingent Worker Instance
In CRM, log in as HHDUSA_MGR, able to find the Worker
3. In HRMS, Added terminated job row
In CRM: Still able to search worker
4. In HRMS, in Correct History mode, delete the added termination row
Now the person becomes unsearchable in Search Worker page
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