COBRA Non Employee Error: No Personal record found for Employee (3000, 467) When Using Employment Record > 0

(Doc ID 1607733.1)

Last updated on APRIL 04, 2016

Applies to:

PeopleSoft Enterprise HCM Human Resources - Version 9 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

When trying to manually create a Cobra non employee for an employee with an active record > 0 the process returns the following error:

No Personal record found for Employee (3000, 467) 

Steps:

-------------------
1.  Go to Benefits=> Administer COBRA Benefits=> Maintain COBRA Non-Employees=>  Create COBRA Non-Employee
2.  Enter Employee ID
3.  Enter Empl Record Number >0
4.  Enter Dependent Benef number and cobra event date.
5.  Click Save.

Cause

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