PeopleSoft Enterprise Program Management - Primavera Integration: synchronizing data returns error "exception username token authentication: Invalid database instance" (Doc ID 1609387.1)

Last updated on SEPTEMBER 15, 2016

Applies to:

PeopleSoft Enterprise FIN Program Management - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

When running the Synchronize Net New Projects, the following error appears in the Synchronization Log:

"Integration Gateway - HttpTargetConnector:ExternalApplicationException.  Http status code HttpStatusCode returned : 500. (158,10623)"

In the PeopleSoft errorlog.html the following error is returned:

"A server exception occured while trying to perform username token authentication: Invalid database instance while checking authentication mode."

Cause

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