EAP: No Vouchers Found on Voucher Inquiry when Criteria Specify One Voucher ID (Doc ID 1609695.1)

Last updated on MARCH 09, 2017

Applies to:

PeopleSoft Enterprise FIN Payables - Version 9.1 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

Voucher Inquiry returns results when range of Voucher IDs is specified in the search criteria, but no results returned when searching with single Voucher ID.

STEPS

1. Navigate to > Accounts Payable > Review Accounts Payable Info > Vouchers > Voucher
2. Search for a range of multiple vouchers known to be valid and expected
3. Verify results
4. Now search for just one voucher id that was returned in the search (all other criteria remaining the same)

No vouchers found

Cause

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