Cannot Assign Development Plan to Employee with 2 Compliance Types Both with Same Regulatory Authority (Doc ID 1610750.1)

Last updated on OCTOBER 09, 2015

Applies to:

PeopleSoft Enterprise HRMS Human Resources - Version 9.1 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms


Users are able to assign different Compliance Types that have the same Regulatory Authority to a Regulated Individual. When users assign the supervisor they are not able to choose both Compliance Types. Therefore they are not able to assign a development plan to each compliance type as only one shows.

ERROR
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Duplicate Key Value- not allowed (15, 7)


STEPS
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The issue can be reproduced at will with the following steps:
1. Workforce Monitoring> Professional Compliance> Maintain Program> Enroll Regulated Individual- RI, enter two rows:
Professional Compliance Type= K01 and Regulatory Authority K001
Professional Compliance Type= K02 and Regulatory Authority K001
2. Go to Workforce Monitoring> Professional Compliance> Maintain Program> Assign Manager/ Supervisor/ RI
3. In the first row, enter the EMPLID KU0012 and select the Professional Compliance Type= K01 and Regulatory Authority K001 combination from the prompt
4. Insert a second row, enter the EMPLID KU0012 and select the Professional Compliance Type= K02 and Regulatory Authority K001 combination from the prompt
5. However, it displays Professional Compliance Type= K01 on the page although I have selected K02 in (4).
6. Click Save and receive Duplicate Key Value error.

Go to Workforce Monitoring> Professional Compliance> Monitor Progress> Assign Development Plan
Due to the issue above, when a Development Plan needs to be assigned to an employee, there is only one compliance type and not both of them. Therefore the different plans cannot be associated to the employee.

Cause

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