Cannot Cancel a Receipt that is Associated with a Closed Voucher (Doc ID 1610982.1)

Last updated on FEBRUARY 10, 2017

Applies to:

PeopleSoft Enterprise SCM Purchasing - Version 9 to 9 [Release 9]
Information in this document applies to any platform.

Symptoms

User cannot cancel a Receipt and a PO when there is Matched and Paid Voucher that is Closed. 

Error:This Receipt/Receipt Line is tied to an active voucher; therefore it is not  allowed to cancel. (10200,621)
Please delete the associated voucher(s) to cancel this Receipt/Receipt Line.

Steps to recreate the issue:

  1. Create, budget check, and dispatch PO
  2. Create receipt
  3. Copy PO receipt to voucher
  4. Match and post the voucher
  5. Create payment
  6. Cancel payment with do not re-issue/close liability and click Yes
  7. Run payment post and click Yes again
  8. Run voucher post
  9. Cancel receipt
  10. Error is received and this stops the Receipt cancelation.  This Receipt/Receipt Line is tied to an active voucher; therefore it is not  allowed to cancel. (10200,621)Please delete the associated voucher(s) to cancel this Receipt/Receipt Line.



Cause

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