My Oracle Support Banner

Cannot Cancel a Receipt that is Associated with a Closed Voucher (Doc ID 1610982.1)

Last updated on OCTOBER 03, 2022

Applies to:

PeopleSoft Enterprise SCM Purchasing - Version 9 to 9.1 [Release 9]
Information in this document applies to any platform.

Symptoms

Release: 9.0 get below error message:

User cannot cancel a Receipt and a PO when there is Matched and Paid Voucher that is Closed. 

Error:This Receipt/Receipt Line is tied to an active voucher; therefore it is not  allowed to cancel. (10200,621)
Please delete the associated voucher(s) to cancel this Receipt/Receipt Line.

Steps to reproduce the issue:

  1. Create, budget check, and dispatch PO
  2. Create receipt
  3. Copy PO receipt to voucher
  4. Match and post the voucher
  5. Create payment
  6. Cancel payment with do not re-issue/close liability and click Yes
  7. Run payment post and click Yes again
  8. Run voucher post
  9. Cancel receipt
  10. Error is received and this stops the Receipt cancelation.  This Receipt/Receipt Line is tied to an active voucher; therefore it is not  allowed to cancel. (10200,621)Please delete the associated voucher(s) to cancel this Receipt/Receipt Line.



Release 9.1 error message:

Trying to cancel the receiver that is associated with a closed voucher.  Receiving an error.

Error: This Receipt/Receipt Line is tied to an active voucher; therefore it is not allowed to cancel. (10200,654) Please delete the associated voucher(s) to cancel this Receipt/Receipt Line.

Steps to reproduce the issue:

1) Create description item PO with quantity of 200, matching is set on, receiving is required.
2) Create receipt on PO for quantity of 100.
3) Create voucher on receipt, run matching, voucher posting and close voucher
4) Run matching, run voucher posting and cancel the receipt

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.