ECM: A user with authorization to view all payments cannot view the Cancellation payment file in Financial Gateway (Doc ID 1612405.1)

Last updated on MARCH 09, 2017

Applies to:

PeopleSoft Enterprise FIN Payables - Version 9.1 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

A user with authorization to view all payments cannot view the Cancellation payment file in Financial Gateway

ERROR:
You are not authorized to see all payments in the file. (13950,524)

There is payment information on the file that you are not authorized to see. Please see your system administrator.

STEPS:
1) Enable Security in Financial Gateway
2) Give access to a user to view all Payments
3) Create a Voucher in AP
4) Generate SEPA credit transfer via Financial gateway for this Voucher
5) Cancel the payment on Payment Cancellation page
6) Run Payment Dispatch in batch for generating the cancellation file
7) View Payment file for cancellation via Financial Gateway > Review Payments > Payment Files

The above error is displayed

Cause

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