E-SES: While Running RoundTrip Diagnostics, User is Exited out of Diagnostics Page and Taken to "Error has occurred" Page (Doc ID 1612971.1)

Last updated on MAY 04, 2017

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.53 and later
Information in this document applies to any platform.

Symptoms

While running the deploy step or the crawl step on the Round Trip Diagnostics page, the user is exited out of the page and taken to a page showing message:



The issue can be reproduced with the following steps:
   1. Navigate to PeopleTools, Search Framework, Utilities, Diagnostics
   2. At the "Deploy" step or the "Crawl" step, it processes for awhile and then exits the page and displays the "Error has occurred" Page.



Cause

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