Resubmitted eProcurement Requisition Lines With Denied Status Not Routing To Workflow (Doc ID 1613812.1)

Last updated on JULY 19, 2016

Applies to:

PeopleSoft Enterprise SCM eProcurement - Version 9.1 and later
Information in this document applies to any platform.

Symptoms


Resubmitted eProcurement requisition lines with denied status not routing to Workflow  .When an eProcurement requisition containing 9 lines is submitted for requisition workflow approval and the approver denies the req (all 9 lines), and the requester edits the requisition to resubmit, only the first five lines route back through workflow and the last four remain with a denied status.


Scenario 1)-
-----------------

1)-Purchasing Installation Option-Requisition and Approval monitor max rows to retrieve is set to 5
 
2)-eProcurement  Installation Options. Chunking is Enabled.
 
3)- Workflow Enabled for Purchasing Business Unit. Change Track Option is N
 
4)- Approval Workflow Setup is set up at Header Level

5)-Create a Requisition for 9 line items . It should be more than “Max Rows to retrieve for”  entered at eProcurement / Purchasing installation option.
 
6)-Save and Submit the Requisition
 
7)-Login as Approver and select any one of the line to Deny. Enter the Reason for Denial
 
8)-Login back as Requester. Navigate to Manage Requisition>Edit Requisition > Click on Go
 
9)-Do not change anything in Requisition Line.  Change the priority from Medium to High and Resubmit the Requisition.

10)-As Change Track Option as N, hence any change made to the Header will re-trigger the WF and Requisition as well as all the lines should be in Pending status
 
11)-Save and Submit the Requisition
 
12)-All Lines should go to Pending Approval Status . Lets check the requisition in Manage requisition now
 
Only 5 lines are showing in Pending approval and last 4 lines are still in denied status.
This is the issue raised by customer.


Scenario 2)-
---------------
The set up remains same.
1)-Lets create a new requisition for 9 lines. Save and Submit
 
2)-Login as Approver and Deny the requisition the approver. Deny any one line. Enter the denial comments.
 
3)-Login back as Requester-Go to Manage requisition –Edit requisition-Click on Go
 
4)-Change the priority of requisition –Click on Save and preview
 
5)-Check the requisition after save and preview
 
Only the 1st 5 lines are in open status and last 4 lines are still in denied status.



Cause

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