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Action Links not Working on IE & Firefox Browsers for Org Chart Viewer, Manager Dashboard, Talent Summary Components. (Doc ID 1614274.1)

Last updated on OCTOBER 23, 2018

Applies to:

PeopleSoft Enterprise HCM Human Resources - Version 9.1 to 9.1 [Release 9]
Information in this document applies to any platform.

Symptoms

eCompensation: Action links not working on IE and Firefox browser

Replication Steps
1. Login as PS
2. Navigate to Main Menu > Org Chart Viewer> Company Directory
3. Click on My profile
4. Click on Actions link
Actions link is not working. It says Error on Page
 
There are some more scenarios of Related Actions which are failing in other eComp pages.

1. Navigate to Manager Self Service > Talent Summary
2. Select any employee
3. Click on Actions

It says Error on Page

1. Navigate to Manager Self Service > Manager Dashboard
2. In direct Line Reports Pagelet select the Actions link for any of the employee and it doenst work

NOTE: Issue does not occur on Chrome browser.

 

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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