JPM_JP_SYNC Error: More Than One Applicant Record has EMPLID: XXXX. Employee Disability Information not Processed. (18177,2733) (Doc ID 1614513.1)

Last updated on OCTOBER 09, 2015

Applies to:

PeopleSoft Enterprise HCM Talent Acquisition Manager - Version 9.1 to 9.2 [Release 9]
Information in this document applies to any platform.

Symptoms

When attempting to Add a new Degree to an employee, the following error occurs.

ERROR
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More than one Applicant Record has EMPLID: KU0004. Employee Disability information not processed. (18177,2733) HRS_JPM_SYNC.TAMApplicantItemSync.OnExecute Name:OnNotify PCPC:1264 Statement:29


STEPS
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The issue can be reproduced at will with the following steps:
1. Go to: Main Menu > Workforce Development > Career Planning > Manage Person Profiles > Person Profiles
2. Add a new Profile type Person to the Employee ID KU0004
3. Add a new Degree and Save the component.
4. The message JPM_JP_SYNC will be sent
5. The message appears in Error status.

Cause

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