Open Refunds Report (SF828) Does Not Report Refund Data Correctly (Doc ID 1614908.1)

Last updated on NOVEMBER 23, 2015

Applies to:

PeopleSoft Enterprise CS Student Financials - Version 9 to 9 [Release 9]
Information in this document applies to any platform.

Symptoms

Open Refund Report, SF828 can be run using Crystal or BI Publisher.  The following issues have been found with the output from this process:

  1. The Crystal version and BI Publisher groups REFUND_HDR data by student name, and not emplid. Open refunds for students with the same name will be grouped together
  2. The BI Publisher report does not report all open refunds for a student name. The Crystal report does report all rows.

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Cause

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