E-CHRT: Chart Pages in PT8.53 Generates Error "Image Creation Failed" When Using Custom Stylesheets
(Doc ID 1615063.1)
Last updated on JANUARY 07, 2019
Applies to:
PeopleSoft Enterprise PT PeopleTools - Version 8.53 and laterInformation in this document applies to any platform.
*** Checked for relevance On 12-December-2017 ***
Symptoms
Charting pages in PeopleTools 8.53 generates error "Image creation failed".
In the PSAPPSRV log and PSJChart.log files, the following error messages are generated :
PSAPPSRV.5392 (69) 1-3 21.14.51 149.447000 Error in PSChart.cpp : Class CJavaClass=com/peoplesoft/pt/charting/PSJChart : Function=Init : Instruction=(nRet != GEN_OK)
PSAPPSRV.5392 (69) 1-4 21.14.51 0.000000 Charting Error : -1
06 Nov 2013 21:17:05,599 [Thread-0] ERROR com.peoplesoft.pt.charting.PSBarChart - Caught class java.lang.NullPointerException in load(), text=null
06 Nov 2013 21:17:05,608 [Thread-8] ERROR com.peoplesoft.pt.charting.ChartLib - Caught class java.lang.IllegalArgumentException in ImageWriter.run(), text=Width (0) and height (5) cannot be <= 0
06 Nov 2013 21:17:11,627 [Thread-0] ERROR com.peoplesoft.pt.charting.ChartLib - Caught class java.lang.Exception in writeImage(), text=ImageWriter not done or timed out
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |